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Refund Policy
Refund Policy
Allow us to try to solve any problems you may have by opening a ticket in our support desk before requesting a refund. Please allow 24-72 hours for our Support Team to respond to your support requests. We make every effort to respond to your requests as quickly as possible.
No returns/refunds will be offered for digital products except if the product you’ve purchased are:
- completely non-functional
- and/or product main description was fully misleading.
- and/or you didn’t download any or many files from our website.
- you have changed your mind about an item/subscription.
- you bought an item by mistake and the product(s) was sent/already downloaded by you.
- product was bought by your employee or inmate from your PayPal account which he/she had legal access.
- you can not install the downloaded product
- the product is incompatible with your WordPress, plugins or web server settings
- the product does not function as you want
- you broke your website when installing the product
- you did not receive technical support on ZAZOMO.
- you refused provide to our support staff access to your web-site to investigate our product you are having issue with.
Refunds can take up to 14 days to reflect in your account.
Also, go through our Terms & Conditions for more details.